It was only one sales associateThat wasn't polite.
Don't know how to take off a security tag. Did nothing when I called but give useless advice. Don't waste your time here.
I was approached by a very rude employee today because the coat I took from the shelf somehow triggered an alarm device attached to it, that young man acted as if I was causing much trouble to him, I understand it's merely an outlet store so you salesman don't have be as nice as those work in Saks, but at least be poliet and reasonable to customers ok? I normally don't shop at outlets and this is definitely my last time visiting this store. Very bad experience, totally ruined my mood.
This is one store that - although I've visited it many times - never seems to have any good deals on anything. After living in Aurora for a few years and regularly stopping in at the outlets, I think this is probably the worst for finding a deal. I realize that Polo Ralph Lauren probably doesn't want to water down it's branding, but then why even have a factory store? Brooks Brothers manages to do it and still have great deals. Overall, I can't say I recommend this.
I was disappointed when me and my mother walked in we weren't spoken to we weren't helped but on the other hand the store is very organized it's clean the counter people are very nice
I would recommend just going to the likes of T.J. Maxx for deals on Polo.
Polo Ralph Lauren Factory Store is a US Clothing Store based in Aurora, Ohio. Polo Ralph Lauren Factory Store is located at 549 S Chillicothe Rd Ste 620, Aurora, OH 44202, USA.
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